Terms & Conditions

Confirmation / Payment

Property clearances are only confirmed once written notification (email) has been received. Payment via Cash or Debit Card upon completion of your house clearance. Bank transfers can also be accepted before your house clearance.

Cancellations / Rescheduling

The customer’s responsibility is to provide sufficient notice (minimum 48 hours) if they wish to reschedule or need to cancel a confirmed booking.

Work Exclusions

Any implications not pointed out at the time of booking or before the job commencing may result in additional charges being applied and/or the clearance job being rescheduled or cancelled.

Parking, Tolls and Congestion Zones

It is the customer’s responsibility to ensure adequate/legal parking is provided. If permits, suspended parking bays etc. are required, the customer must make the arrangements to ensure fines are not incurred. If entering into/through tolls or congestion zone areas, the appropriate charge will be added to the final bill. Any penalties incurred due to overlooking this matter will be added to the final bill and settled by the customer on the day.

Our Rights to Refuse Carriage

We have the right to refuse any load/job that we feel is unsuitable or not accurately specified at the original time of booking. We have the right to cancel, cease or not undertake any job where verbal or physical abuse is shown to our staff members.

Website – Terms Of Use

Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the https://www.pro-clear.solutions website (the “Service”) operated by Pro Clear Solutions (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

Intellectual Property

The Service and its original content, features, and functionality will remain the exclusive property of Pro Clear Solutions and its licensors.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Pro Clear Solutions.

Pro Clear Solutions has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that by Pro Clear Solutions shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services you visit.


We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms that should survive termination by their nature shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.


Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Governing Law

These Terms shall be governed and construed under the United Kingdom laws without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. Suppose any provision of these Terms is held to be invalid or unenforceable by a court. In that case, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.


At our sole discretion, we reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice before any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us.


Unit A4, HomeStore, Anglian Lane, Bury St Edmunds, Suffolk, IP32 6SR

Call Us

01284 331365



Head Office: Pro Clear Solutions, Unit 3, 6 Wentworth Rd, Ransomes Industrial Estate, Ipswich IP3 9SW 01473 760302

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